7.
IT OA&M processes:
With private clouds (R&D cloud and IT cloud), updates are
needed for service level management (SLM) and IT service management processes
including application of resource acquired, change/configuration management,
on-line service and deployment, monitoring, business continuity planning, disaster
recovery, backup & restore, and security etc.
8.
Smooth transition to cloud infrastructure:
To ensure a smooth transition, the focus
on Phase 1 is to deploy a R&D cloud to build up expertise in cloud. This can also
support the establishment of an IT cloud for Phase 2. These private clouds require
extensive testing and transition training. Only after the confirmation of all the functions
can they be used for outsource projects.
9.
Information security considerations:
Deployment of the R&D cloud under the
DeMilitarized Zone (DMZ) allows employees to work from remote locations via https.
This arrangement is not only for the convenience of the employees to work off-site but
also allows customers to monitor the project progress. By deploying the IT cloud in a
secure zone, it can only be accessed by authorized employees, thus greatly reduces
the security risks.
During the first six months after the deployment of a company R & D cloud, no procurement
was needed for servers and software licenses. The CPU utilization rate increased from
20%
to above 50%. For more information on how SOSPs can effectively plan and deploy
provide cloud to significantly reduce operating costs for outsourcing, please visit
