Authors

Maximilian Ahrens is a co-founder of Zimory and is responsible for product development as Chief Product Officer. From 2005 to 2008 he was the expert for virtualisation and service-oriented architecture (SOA) workinged as a project manager for Deutsche Telekom Laboratories. Here, he managed crossdivisional innovation projects for the company's business customers. Ahrens studied Information and Communication Technologies at the Technical University of Berlin.

Daniel Akenine is working for the Microsoft Technology Office on the long-term impact of technology on social and economic development. He is a member of the ISO expert group in Cloud computing, board member of Cloud Sweden and EuroCloud and chapter president at IASA – the international IT architect associations. He has a history as a physicist and researcher in neuroscience before he joined the IT industry 10 years ago. He is the cofounder of two R&D companies and holds patent applications in applied cryptography in the U.S. and Europe.

Jörg Asma, a partner at KPMG, has been the director of the Information Protection & Business Resilience division for several years, which focuses on providing both auditing and consulting services to companies in the field of data protection and data security. Jörg Asma is also a Managing Partner of KPMG Cert GmbH, which, among other things, issues certificates for information security in accordance with ISO/IEC 27001 standards, IT service management ISO/IEC 20000 and BCM in line with BS 25999. His team has already certified various Cloud services around the world in line with the ISO 27001 standard and was involved in the development of the Euro-Cloud certification scheme. Internationally, Jörg Asma is engaged in various working groups with a focus on security disclosures and corporate resilience.

Dipl. Ing. Martin Balaz started his career more than 25 years ago as a specialist for software in the construction industry. He has been working for 22 years as an IBM system consultant and Certified IT Specialist, where he focuses on consulting for and implementation of large-scale customer projects. He extended his original focus on UNIX and operating systems (lecturing at the Universities of Applied Sciences in Wiener Neustadt and Hagenberg, Austria) in January 2009 as a Business Development Executive focusing on dynamic datacentre infrastructure and Cloud Computing.

Dalibor Ba kov is the CEO of EuroCloud Slovenia and President of the Slovenian SaaS/Cloud community titled Zitex. He is also the co-owner of Zeleno d.o.o., which specialises in transferring research know-how to industry.

Dipl. Ing. Bernd Becker, Chairman of EuroCloud Deutschland_eco e.V. and Vice President of Euro-Cloud Europe, has been working in the IT industry for more than 30 years.

He started his career with Nixdorf Computers and worked for various Siemens business units with diverse responsibilities. From 2008 to 2010 he was Business Manager of Webased Services/SaaS at Siemens AG.

In 2010 he founded Scout2Cloud, offering consulting and enabling services for Cloud service providers and users.

He was a member of the executive board of Eco, the German internet business association for over eight years; today he still carries various responsibilities for eco.

He studied "Secure Information Systems" with a focus on forensics at the University of Applied Sciences in Hagenberg, Austria. He is an authorised signatory at KPMG Advisory AG and as a Senior Manager heads the forensic technology division in Austria.

Georg Beham and his team assist companies, lawyers and authorities in their forensic investigations. KPMG operates a forensics lab and a datacentre in Linz, Austria and already offers "Forensics as a Service" in the form of eDiscovery. In addition, Georg Beham is a chartered and certified court expert for IT subjects and lecturer at the Danube University in Krems, Austria and at the University of Applied Sciences in Hagenberg, Austria.

Dr. Ralf Blaha LL.M is a lawyer with Heid Schiefer Attorneys at Law, where he specialises in IT tender procedures, software copyright, data processing and internet law, providing advice to public sector and private sector clients as well as IT service providers for IT projects. He is a founding member of the Wissenschaftliche Interessensgemeinschaft für Informationsrecht (a scientific community for information law in Austria – www.it-law.at) as well as a member of the Wiener Zentrum für Rechtsinformatik (Viennese Centre for Information Law). Ralf Blaha is lecturer at the Kärnten (Carinthia, Austria) University of Applied Sciences, holds regular seminars and lectures, and publishes in the fields of public procurement and IT law.

Peter Brown is an official of the European Parliament currently on long-term unpaid leave of absence and is now based in Los Angeles, working as an independent consultant advising Fortune 100 companies and many national governments on technology strategy.

He is past Chairman and current Secretary of the Board of OASIS – the global industry consortium promoting open standards for the information society.

His professional interests cover the use of standards in public administration; semantic technologies and interaction design; identity management and trust; Service Oriented Architecture; Cloud Computing; Smart Grid standards; Information Management.

Mr. Buglewicz is currently a Director for O365 Lync Online Support at Microsoft Corporation. Mr. Buglewicz has held engineering, managerial and leadership positions in his Microsoft career, to include Global Business Manager Premier Support, Group Manager Premier Field Engineering – Central and Western US as well as Global Escalation Management in MSN. Mr. Buglewicz holds undergraduate and graduate degrees in Fine Arts, a Master of Science in Information Assurance from Norwich University, and is a Certified Information Systems Security Professional.

Walter Dey holds a degree in physics, and a PhD in high energy physics. He has been working for 15 years with Cisco System EMEAR as part of the server and virtualisation team. He focuses primarily on new technologies, such as high-speed switching (10/40/ 100G Ethernet, Infiniband), SAN, server virtualisation, network architecture and datacentre design. Board of Directors, SNIA (Storage Network Industry Association) Europe, 2006-2009.

Dr. Jens Eckhardt is a partner in the JUCONOMY law firm and a member of the executive board of Euro-Cloud Deutschland_eco e.V. Since 2001, he has been practising law in the fields of information technology, telecommunications and data protection. Since then he has also been regularly holding lectures, in particular on the various aspects of data protection law and telecommunications law. Jens Eckhardt is a lecturer at the Ulmer Akademie für Datenschutz und IT-Sicherheit (Ulm Academy for data protection and IT-securityudis) in Ulm Germany, on data protection law.

David Ednie is President and CEO of SalesChannel Europe. He is acknowledged as an expert in GTM Strategy for Cloud Services, the Buyer’s Journey and Online Business Performance. He has over 20 years David Ednie is President and CEO of SalesChannel Europe. He is acknowledged as an expert in GTM Strategy for Cloud Services, the Buyer’s Journey and Online Business Performance. He has over 20 years of international business experience working in culturally diverse markets in Europe, the Middle East, Africa and the Emerging Markets of Central and Eastern Europe and Australia.

Rebecca Farmer studied Architecture, Spatial and Object design in London. After graduating, she continued to work as a junior architect to expand her studies and has now begun a career in Consulting, at a leading IT research and advisory company in the UK.

Dipl. Oec. Siegrun Flemming became a chartered accountant in 1997. She worked for ten years with one of the "big four" auditing companies and has been CEO and shareholder of Dicks-Domin und Kollegen Steuerberatungsgesellschaft mbH, (Dicks-Domin and Colleagues Tax  Consultancy) Hohenstein-Ernstthal, Germany, since 2002.

The company is involved in classical tax consultancy and supports medium-sized enterprises, non-profit organisations and affluent private persons. More than 60 staff members work at the company's head offices and five other locations.
Siegrun Flemming was also involved as author in the first edition of the book in 2011. Parts of her work have been incorporated into the current 2012 edition.

Árpád Geréd is a founding partner at Maybach Görg Lenneis Geréd Zacherl Attorneys at law and member of the board at EuroCloud.Austria. He is also an auditor in Austria for the EuroCloud Star Audit.

His professional focus lies in the areas of IT and technology. Among his clients are foremost software producers and IT-service providers from Austria and abroad, though he also consults businesses about the procurement of technology services.

Due to his language skills, Árpád Geréd is also active in Eastern Europe, especially in Romania and Hungary.

Mag. Stefan Grasl has been working as a tax consultant in Vienna since the year 2000, and in 2009 founded Grasl, Schenk & Partner Steuerberatungs GmbH & Co KG (Grasl, Schenk & Partner Tax Consultants) in collaboration with Mag. Schenk; the company now employs a staff of 25 and advises mainly small to medium sized businesses.

Dr. Bernd Guggenberger has been a partner with CHG Attorneys at Law since 1999. CHG has offices in Innsbruck, Vienna, Austria; Bozen, Italy; Vaduz, Liechtenstein and New York, USA, and advises clients in all aspects of business law. His focus is on IT and contractual law, including corporate transactions (M & A) and questions of intellectual property. Besides his activities as a lawyer, Dr. Guggenberger is also on the supervisory boards of various companies.

Reinhold Güntert has many years of experience in international fiscal law with global companies. He is a tax expert with a Swiss diploma, a qualified tax consultant in Germany and a partner in "FairTax Schweizerisch-Deutsche Steuerberatungsgesellschaft" (FairTax Swiss-German Tax Consulting Association) in Zurich, Switzerland. "FairTax" specialises in international fiscal law.

Mag. Christoph Hackl has focused on international commercial law for more than ten years. The law firm, whose offices are in Vienna's city centre, was founded in 2002 and focuses on advising and representing corporate clients in the field of entrepreneurial matters, particularly trade, sales, company and IT law.

Christoph Hackl was involved as author in the first edition of the book in 2011. Parts of his work have been incorporated into the current 2012 edition.

As an auditor and tax consultant, Dipl.-Kfm. Gero Hagemeister is responsible for the national IT division of Ebner Stolz Mönning Bachem, which is one of the TOP 10 in the auditing industry in Germany. Besides classical auditing and tax consultancy for typically medium-sized clients, Mr. Hagemeister specialises in advising IT service providers and datacentres. Outsourcing, migration and software auditing, as well as the assessment of electronic archiving and DMS systems are his major focuses.

Gero Hagemeister was involved as author in the first edition of the book in 2011. Parts of his work have been incorporated into the current 2012 edition.

Dr. Marc Hilber is a partner in the Oppenhoff & Partner law firm, where he is co-responsible for the Information Technology & Communication (IT & C) division. He focuses on advising IT service providers and their customers. He additionally provides advice in technology-related transactions such as outsourcing and software projects, or acquisitions in the IT industry. Another focus is data protection law. As an internationally acknowledged expert, he regularly gives talks on IT law topics at conferences. He has also published numerous papers on legal questions in the context of software, outsourcing and data protection.

Marc Hilber was also involved as author in the first edition of the book in 2011. Parts of his work have been incorporated into the current 2012 edition.

Dr. Tobias Höllwarth is an economist with more than 20 years of experience as a business consultant specializing in IT projects. The range of services focuses on three areas:

IT consulting: Outsourcing , tender procurement for large organisations (industry, energy, government ministries and state-related organisations);

IT services: Infrastructure and SaaS solutions for small and medium-sized enterprises and handling of the entire IT management (full outsourcing);

Cloud Consulting: Cloud strategies, Cloud IT policies, Cloud provider auditing and quality assurance of Cloud offers, Cloud migration in enterprises.

Tobias Höllwarth is a founding member and chairman of EuroCloud. Austria, and is also a member of the EuroCloud Europe board and of the delegation to ISO standard SC38.

Dipl. Ing. Ulrike Huber is co-founder and member of the executive board of 42virtual. 42virtual commenced its business consulting activities in 2001 in various areas (public sector, financial services, energy and telecommunications). It focuses on needs assessment and strategy consulting, monitoring of calls for tender, as well as program and project management.

Dr. Monika Hupfauf has many years of experience in the fields of internet law, intellectual property law and international research collaborations; at CHG Attorneys at Law, she focuses on national and international companies in these sectors. After her studies in Innsbruck (Austria) and Cardiff (Wales), her experience has included work in a patent law firm, in one of the largest law firms in the world, and in an international research centre.

Dr. Martin Klemm is a lawyer focusing on IP/IT, data protection and communications law; he has many years of experience in supporting domestic and international enterprises, especially banks, in these fields. In addition to this, he is a lecturer at the FH Joanneum – University of Applied Sciences (Graz) and at the University of Vienna, Austria.

Michael Kramer is a project manager and consultant. He is currently a Senior Project Manager working in the public sector and as a consultant in Cloud service commissions, such as organisational assessments and strategy. Michael Kramer was formerly responsible for Microsoft's Cloud offerings for large companies and worked as a service manager at Unisys in Austria.

Thomas Kunz started his career more than 20 years ago as a software developer in POS and mainframe and has gained professional experience in a wide variety of projects and industries over the years. Almost 4 years ago, Thomas Kunz joined Atos (prior to 2011: Siemens IT Solutions and Services) where he is responsible for "Cloud Computing" in all its facets. His focus is on system integration and software orchestration of Cloud services, as well as the development of public/hybrid and private Cloud services for Atos and customers. Today, Thomas Kunz works in Technical Sales and advises clients on their "path into the Cloud".

Dr. Christian Laux is attorney-at-law and founder of LAUX LAWYERS, a firm providing legal services for the IT sector. He has extensive experience with technology-related and e-commerce issues. Christian Laux combines his experience both as inside counsel as well as his practice as outside counsel. As a practitioner, he advises clients on all aspects of IT law: contract formation, outsourcing projects and Cloud computing, electronic archiving, legal screening of business processes, open source compliance matters, and represents clients in court proceedings. After completing his legal studies in Zurich, Paris and Stanford University (CA) Christian Laux gained working experience in large law firms in Zurich and Mountain View/San Francisco. He has earned a PhD at the University of Zurich, gives regular presentations on current topics of his work and occasionally publishes comments to case law. Christian Laux is fluent in German, English and French, and speaks Russian.

The mission of Atos Managed Services Global Portfolio Management is to provide clients with an industry leading portfolio of cost effective and innovative services that are delivered in an industrialized manner, enabling them to focus on meeting their current and future business challenges. Mr. Klaus J. Lindtner acts as a Portfolio Business Development Manager in this area and drives the  portfolio-based sales boost initiatives in the Cloud arena in Central and Eastern Europe. He also has significant experience in Cloud integration and transformation and has deep knowledge in ISO 27000 and ISO 20000.

As a Technical Director, David Mariacher is responsible for the technological orientation of cubido business solutions, constantly keeping the company on the leading edge and empowering innovative software solutions. In his role as a Business Intelligence Consultant, he works with major Austrian companies to generate actionable information from data. His focus is on the Microsoft platform, and all options for information visualisation related to it.

Mark Mueller-Eberstein is an internationally renowned business leader, entrepreneur, consultant, best-selling author, and a Professor at Rutgers University Center for Management Development.

He leads “The Knowledge Economy Research Institute” as well as Adgetec Corporation’s consulting business. Using a cross-functional and international approach, they help current and future leaders align their business and technology strategies, and leverage opportunities.

Mark is fascinated by the dynamic between the human and technical factors that positively impact business operations, and has advised business leaders from a variety of industries on these topics for over a decade.

Mark has become one of the world’s leading experts on how businesses can leverage key technology trends to drive a competitive advantage and his books have been translated into a dozen languages and been recommended by leading publications from the US over Russia and China to Germany.

Each year, Mark sets aside time to personally work with select clients around the world as a keynote speaker, workshop facilitator, and trainer. More information about Mark at: www.mueller-eberstein.com

As a media and IP lawyer, Dr. Balázs Nagy is currently responsible for leading the Media and IP department of Dr. Hatházi Vera Law Firm in Budapest. The main scope of his professional services includes advising clients in connection with every aspect of advertising and media law, data protection, copyrights or other IP and IT related matters especially in the context of various online services. He has been a speaker at legal conferences many times and has been invited as legal professional for different TV interviews.

Leopold Obermeier, MBA, MSc, has been working in the IT industry since 1985. He has been focused on business development for the Danube IT Services GmbH since 2009, a company that provides Cloud service in the field of IaaS, PaaS, and Desktop as a Service to medium-sized and large companies. Of particular value in this context is the independently managed datacentre in Vienna and the company’s many years of experience in the field of managed services. He is co-founder of EuroCloud.Austria.

Mag. Michaela Obermeier has been working for a publishing house in Vienna for several years, after working for many years in the IT industry. Her main focus is on editorial work and proofreading.

Peter Öhlinger (38) has been working for T-Systems in Austria since 2007 where he manages the Portfolio & Solution Design division. In addition to Cloud initiatives, he is responsible in particular for portfolio development, enterprise architecture and consulting, as well as solution design and IT outsourcing. Previously, he worked in a similar position for US service provider Unisys, and for Austria's ai-informatics, a former spin-off of Austrian Industries for ICT solutions. The trained civil engineer attended the Technical University of Vienna and completed a Master of Business Administration with a pronounced ICT focus at the Alaska Pacific University, Anchorage.

Ing. Alfons Parovszky, MSc, is the managing director and founder of AP-HS GmbH, a management consultancy with a focus on project and organisational development. He gained 25 years of experience in the IT industry in an international career with the world market leader in the software sector. Knowhow from international partners, paired with scientific methods (statistics & behavioural research), helped to discover the causes of and solve operational inefficiency in a targeted way with the client's management team.

Dr. Michael Pauly is a Senior Consultant at TSystems, where he is responsible for the positioning and development of new dynamic ICT services into successful marketable solutions for both large and medium-sized business customers. Michael Pauly often acts as a T-Systems spokesperson for Cloud computing and regularly publishes on the topic. After completing his PhD in the field of electrical engineering and information technology in 1998 at the RWTH Aachen, he first worked at the Fraunhofer Institute AIS in Sankt Augustin, Germany. In 2000, he joined debis Systemhaus as a consultant in the area of high availability, data storage and backup. Since 2005, and after having finished additional studies in business informatics, Dr. Michael Pauly has actively shaped dynamic services and Cloud computing at T-Systems.

Dr. Bernhard Peischl is a project manager and coordinator with the Softnet Austria competency network. He has many years of experience in the field of software development and provides support for the innovation programs K-net Softnet Austria and Softnet Austria II. Bernhard Peischl is also engaged in research and teaching at the Technical University in Graz, Austria, and can point to more than 50 peerreviewed international publications. He is the coordinator of the competency network Softnet Austria.

Gorazd Pereni is an internationally recognized legal and business expert in the fields of electronic commerce, public and business administration. For two decades he has been involved in Slovenian and international projects (Bosnia Herzegovina, Iran, Macedonia, Serbia and in other countries) drafting legislation or consulting in e-government, e-banking, e-health and other areas.

For many years Lars Perhard has been active in the field of general commercial law and advised Swedish and international clients in connection with contract drafting and negotiations and also in a large number of complex business disputes relating to projects, the sale of goods, distribution and agency, joint ventures and shareholders’ agreements, mergers and acquisitions, construction and engineering, intellectual property rights and telecommunications. Since the early eighties he has devoted considerable time to legal issues related to IT/ITC/IP and is considered to be a specialist in the field.

Mag. Karin Peyerl is a lawyer based in Vienna. She mainly works for international companies in the field of IT and data protection as well as occupational and civil law. She started her career with Hewlett-Packard GmbH, where she managed technology-related transactions. She also lectures in various seminars and regularly publishes on her specialist subjects.

Dr. Johannes Rabus has been a lawyer with Oppenhoff & Partners in Cologne since 2008. He advises companies in technological transactions, especially in software development projects, as well as in all areas of the general terms and conditions and sales law. One specific focus of his advisory activities is IT contractual law, domestic and international data protection law.

Mag. Wolfgang Schenk has been working as a tax consultant in Vienna since the year 2004, and in 2009 he founded Grasl, Schenk & Partner Steuerberatungs GmbH & Co KG in collaboration with Mag. Grasl; the tax consulting company now employs a staff of 25 and advises mainly small to medium sized businesses.

The attorney Mag. Martin Schiefer is a partner in Heid Schiefer, Rechtsanwälte OG, Attorneys at Law. His focus is on the areas of legal project management, tender law, contract law, company law, claim and anti-claim management, outsourcing, design and implementation of integrated lifecycle models, calls for tender in the health sector and transport services, as well as out-of-court dispute settlements.

Dr. Werner Schönfeldinger is a co-founder and member of the executive board of 42virtual. 42virtual commenced its management consultancy activities in 2001 in various sectors (public sector, financial services, energy and telecommunications). His focus is on needs assessment and strategy consulting, monitoring of request for tender, as well as programme and project management.

Dr. Manfred Stallinger originally began his career as a technician at a Linz electronics company while he studied computer science in parallel at the Johannes Kepler University of Linz. He has been a selfemployed entrepreneur since 1990. After completing his MBA studies at the University of Toronto with a focus on finance and marketing, Manfred Stallinger has focused on risk management and developed the CRISAM method starting in 2002.

Reinhard Travni ek has been a software developer and consultant for IT infrastructure projects for more than 28 years, and the managing director of a medium-sized ISV in Austria for 20 years. As a system architect, he mainly focuses on planning and implementing solutions for application provision, virtualisation, and centralisation of IT landscapes. His current focuses are private Cloud  implementations for desktop deployment. He is a CCIA.

Daniel Valik has about 12 years of IT and Telecommunications experience. In his current role as Senior Programme Manager for Unified Communications in Customer Care, he drives the Lync product strategy for worldwide customer care projects. In his last role as Senior Architect for the APAC region, he led customer engagements to design, plan and deploy Microsoft UC technologies/solutions, drove sales, business development and project management for SE Asia, with a focus on Singapore and Hong Kong.

As the Director of Cisco's global Internet Business Solutions Group (IBSG), Dr. Herbert Wanner advises leading companies in the development of new business models, the adaptation of their business processes and the introduction of innovative solutions based on Internet technology. Cloud and Cloud services have played an increasingly important role here. As a member of the Cisco Switzerland management team, he is also responsible for liaising with the local sales organisation.

Andreas Weiss has been an IT entrepreneur since 1984, and has managed international projects in the field of business processes and workflows for major IT corporations. He has worked actively for eco (the German internet business association) since 1999, where he founded the Cloud services initiative. He has been the director of EuroCloud Deutschland_eco e.V since 2010. In addition, he offers consultancy in the fields of Cloud strategy, security and compliance through the Cloud counsel GmbH (www.cloudcounsel.de), and is a member of the IT Security working group of the Trusted Cloud Technology Programme of the Federal Ministry of Economics and Technology.

Iryna Windhorst received her Diploma in Business Administration with specialization in Business Informatics (Dipl.-Kffr.) in 2008 from University of Passau. Between 2008 and 2010 she worked as an IT Consultant e.g. for BMW and Deutsche Telekom. In 2010 she joined Fraunhofer AISEC, as Senior Researcher, where she is working on Cloud security. She led various Cloud security evaluations, e.g. for NSN, Salesforce.com or Fujitsu. Now she is working on the national funded project "Sealed Cloud" of the Trusted Cloud initiative and leads the security work package in the Bavarian funded project "Realtime Process Network". She is an active contributor to Cloud security groups and initiatives of BITKOM and TeleTrusT.

Mr. van der Woude has been working in the consultancy area for almost 20 years and has been involved in major changes in national and international organisations. Most of the time the assignments had a strong component where ICT (and departments) had to be related to the business. Other assignments were to make organisations more efficient or help them with the development of short and long term strategy. Nowadays the focus is on Cloud computing (from suppliers and users) and turning businesses to this new delivery model.

Mag. Christian Zeidler is accountant with Z+P Steuerberatungs GmbH, a tax consultancy which he cofounded, specializing in process and financial penal law, real estate law and insolvency law.

Allen is the Director, system support department in CHINA BANKING ASSOCIATION. With over 20+ years in IT, his specialties are in the area of IT Governance, overall IT system planning, industry solutions and design, IT architecture, IS system construction, management, and consultancy. He is familiar with the financial IT and e-commerce in China. 

Hank Chen is a managing consultant with IBM Global Services. He joined the company since 2007 and has been in the consulting practice for more than 12 years. Hank primarily provides business and IT alignment and strategy advisory services for a wide range of customers, including leading financial institutions, government agencies, and high-tech manufacturers.

Hank graduated from Boston University’s School of Management with M.B.A. in Finance and M.S. in Information Systems in 2002.

Chia-han is the partner in Security, Privacy and Resilience Service of Deloitte Taiwan. His focus is information security, privacy & data protection, and  IT risk consulting with specialty in practical application and RD in computer network, information security, computer crime forensic, e-commerce, network security, and cryptography, analysis and practical design in communication protocols, systems, information services, and security infrastructure.

Dennis is the manager in Enterprise Risk Service of Deloitte Beijing and he has more than 16-year service experience in IT industry. His specializes in the area of IT Risk Management, Information Security Management, Information Technology Service Management, Software Development Improvement, Outsource Management, IT Audit and so on. He is the first batch expert which identified by China IT Service Management Forum and he leaded and participated in a series of industry standards and report preparation, includes 《IT service management project bidding guide》, 《IT service management instrument cognizance standards》,《IT service management innovation SOP in China》 and so on.

Elaine Hsieh is a tax partner of PricewaterhouseCoopers Taiwan, leading M&A tax practice.

Joining PricewaterhouseCoopers Taiwan in 1998, she has thus far compiled over 10 years of accounting, auditing and tax consulting experience.

Elaine encompasses wide international experience, having undertaken accounting, auditing, and tax consulting assignments for domestic companies and foreign companies.  Also, she has extensive experiences in M&A service, including both tax structuring and due diligence work.

Elaine is the member of Cloud Computing Association in Taiwan.

Erica Wang is a Tax Director of PricewaterhouseCoopers Taiwan with more than 15 years of experiences in corporate tax services.

Erica  specializes in corporate tax consulting services, including tax planning, organizational and transactional restructuring for tax purposes, transfer pricing and profit allocation arrangement, etc. She has provided professional tax services across industries, including electronic manufacturing, digital content service, retail business, restaurant and food service, culture and arts business, etc.

Dr. Eva Yi-Yuan Yueh is the Secretary General of Taiwan IT enabled Services Management Association (itSMA). She also serves as Deputy Director General of the IDEAS Institute of Institute for Information Industry, which is dedicated to R&D on ITeS solutions. On both posts, Dr. Yueh is responsible for research on IT service management and governance related subjects and promotes to both public and private sectors. She is also in charge of promoting the scheme of open innovation and methodology of service design and innovation named SEE, Service Experience Engineering.

Co-founder of the Int’l IT Research Institute GovChina (Beijing). Has 20+ IT experience providing consulting service in banking, communications, energy tc. Specialty in IT governance, IT planning, IT architecture, and IT service management.

Professor Tsao has been in the information and communications technology industry for nearly three decades. Before his current role as an executive management consultant to fortune 100 companies, he was a senior executive in several high-tech companies. Prior to that, he led the national network evolution, engineering, and operations as the chief of technology office at Frontier Communications, the chief engineer and director at AirTouch, Vodafone, and Verizon, and a major network program manager at Bell Communications Research. He successfully delivered the world’s first cellular voice-over-packet-network call and a cloud based network convergence service trial in the mid-‘90s which facilitated the subsequent development of digital home networking and digital convergence.  He was the head and professor of the AirTouch Labs and Information Technology Research Institute. He chaired many major IT industry forums, and was a frequent speaker in conferences, investment forums, and universities. He was an advisor to the Executive Yuan, Taiwan.

Mr. Patrick Tuan, Tax Partner at PricewaterhouseCoopers, is dedicated to cross-border tax consulting and planning service. He is specialized for tax planning in Great China region, including M & A, transfer pricing, cross-border investment structuring, group restructuring, business modules design, and application for tax incentives, and provides various tax consulting services for helping companies going public Taiwan. Patrick is also experienced in resolving tax disputes between tax payer and collection authorities in Great China region.

Patrick is invited as a lecturer for Taiwan Printed Circuit Association, Taiwan Electrical and Electronic Manufacturers’ Association, Taiwan Cross-Strait Medical Interchange Association and Taiwan Chain Stores and Franchise Association, for updating their members with tax management strategies in Great China region.

Before joining in Deloitte, Rick worked at a global IT consulting firm to implement CRM and data warehouse solutions for banking clients.  He was responsible for system analysis & design, and was also familiar with web developing and database design.  Since joining Deloitte in 2002, he has led teams to develop Enterprise Risk Management solutions and Security Portal products.  He also participated in ISMS and ITIL consulting projects in finance & insurance, and information (telecommunication and publishing) industries.  Currently, he leads CIO Advisory team to provide corporate CIOs with comprehensive IT business strategy and operation management services.  Rick is also a director of itSMF Taiwan Chapter.

Ricky Lin is currently one of the partners of Deloitte & Touche. He has joined the firm since 1992, and was promoted to partner in 2002. He has been involving in High-tech industry over 15 years, and mainly provides the services of audit, financial reporting and tax consultation for High-tech industry companies in Science Based Industry Park. In addition to assisting companies to list their securities in the Taiwan market, Mr. Lin has helped many companies successfully access capital markets in other countries through GDR and ECB offerings.

Shangyi Wang is director of cooperation division in regulatory affairs department of China Telecommunications Corporation. His specializes in the area of Software Development, Information System Integration, Interconnection Technology and Policy Research, Interconnection of Internet.  He holds several prominent advisory roles in the telecommunications regulatory sectors in China.

Tafang Chuei has been working for several multinational companies and GovChina as IT Director, Chief Security Officer and senior researcher for more than 20 years. In addition to software products management, he has been responsible in solution design, IT governance and OA&M, security architecture design. After completing his Ph.D. from Stanford University, he first worked at the Bell Laboratories in New Jersey USA for 13 years. He then joined UTStarcom and CIeNET Technologies as IT directors where he was responsible for the global data center and IT division management. Dr. Tafang Chuei also holds several advisory roles in Greater China.

Thomas is the Security, Privacy and Resilience Group Leader in Enterprise Risk Service of Deloitte Taiwan. His specializes in the area of IT Governance, Security Strategy and Management Service, IT Infrastructure Security Service, Computer Forensics Investigation, and Penetration Testing Services.  He holds several prominent security and privacy advisory roles in the public and private sectors in Greater China.

The member of KPMG Taiwan, Consultant for the Personal Information Management System (PIMS) and Information Security Management System (ISMS);Used to be an engineer of Nigerian Communications Commission (NCC), to assist Telecommunications industry set up the ISMS.

Mr. Tim Pao joined PricewaterhouseCoopers (“PwC”) in 2004 and is now a senior manager of international tax service department. During his years at PwC, Tim has been actively involved in tax compliance, tax consultation and various types of planning work related to the Taiwan, Hong Kong and PRC taxation systems.  Tim has extensive experience in serving a wide spectrum of clients, including manufacturing companies, retail companies and high-tech companies.   Tim is also involved in many cross-border tax and business advisory projects, including mergers and acquisitions, cross-border investments, transfer pricing consultation, pre-IPO group restructuring and business model planning for investment projects in the Greater China region.

Tonny has more than 16-year service experience. His specializes in the area of Risk Management, Internal Control, Information Technology and so on. He provided professional services for many transnational corporations, large-scale state own entities and private enterprises in leading position. The services include overall Risk Management, Internal Control, Information Technology Risk Management, IT Governance, Business Continuity Management, Information Security Management Service and so on. He is the E-Bank training lecturer appointed by China People's Bank. And he always takes part in the IT Risk Management discussions which held by supervision organizations and commercial banks to share professional experience with others.

Victor Chen is a managing consultant with IT Governance and Service Management within IBM Global Service with over 10 years of experience. His areas of specialty include IT Plan and Strategy, IT Governance and IT Service Management Assessment and Design. His clients include financial institutions, multi-national companies, telecom operators, etc in Taiwan. He graduated from University of Western Sydney with Master of Computing Degree In 1997 and Bachelor of Commerce Degree in 1995.

Mrs. Xiuhong Hu, the director of Management Information Department in Back-of-China. She has more than ten years of IT System experience in Bank industry. She is proficient in Management Information Decision System, Data mining, Information Planning and Management, Data Modeling & Data Warehouse,etc.