128
ථ၌༶ၑᐄ༶ື
129
Chapter 3
ࠅ
݊
BYOD
Ꮠ͜fᒅ൯ɢุਕӔഄ٫ᔷՑ
ࡈ
ɛԒɪfࡡ͉Άุ࿁Άุ
B2B
ุਕᅼόdତίϞһεุٙਕᔷΣΆุ࿁܄˒
B2C
̹ٙఙᅼόd
B2C
ᅼόᜫӊɓ
ЗԴ͜٫Іʉᒅ൯ٙӔ֛f
Ы̀
ࠅ
ᆽ
ڭ
Ыʊᐝ༆൯ٙᒅ൯
ݴ
The Buyer
’
s Journey
dԨ˲ԱϤ
ݴ
ሜІʉٙЪ
ج
f
൯
ٙࣚ
dЫც
ࠅ
ᆽႩٙ݊d
ࠅ
ᜫ൯ҬՑЫdϤdࠠ
ࠅ
ٙᗫᒟɗ݊ίЫٙਠ
ۜ̀ՈϞᛠй
ܓ
Differentiation
fථ၌˰
ޢ
d߰ʔՈਠۜतЍdఱഃഹ̹ఙଇ
Ӗf߰Ыٙਠۜ༧ɽӚʡჿՇᅵdʮ̡ɰ
ܘ
ᗭၪܵ
ڗ
ɮəf
Ϥ̮dᒔცᆽႩঐԶԄλٙਕe၍ଣʿਯ
ܝ
ਕd༰ෂ୕ٙᇞቖਯᅼόd
வɓᓃίථ၌˰
ޢ
һ̋ࠠ
ࠅ
fίཀ̘dӻ୕
א
ழਯ̈
ܝ
dஷ੬̥Ϟίӻ୕೯͛ਪᕚ
ࣛdርʑʧɝஈଣd್Ͼdίථ၌˰
ޢ
dር
ۆ
Զ˴ਗʿ৷ۜሯٙਕʑঐі
ˏԨवИ܄˒f
Ꮄሯٙਕʔසස̥
މ
əवИථ၌̹ఙʕٙ܄˒d̴һ݊௰ࠠ
ࠅ
ٙቖਯʈՈf
ɽεᅰอุਕԸ๕ԸІપᑥБቖ
Recommendation Marketing
d
ה
˸Ы̀͂ॎ
வ၇БቖᅼόdԱ፠ପۜ
א
݊બᛆቖਯ
License sales-dependent
ٙᔚϞᅼόᔷΣ
ਕЇɪٙБቖᅼόਞԈྡ
3.6
f
ථ၌મᒅಂ
Purchasing cycle
ၾɓছਠۜٙಂࢨʔεd್ථ၌મᒅಂ௰
ɽʔΝᓃίj܄˒ɗ̸̛݊
ࡈ
મᒅ
ݴ
ٙ˴
ࠅ
ɢඎfᒅ൯ٙӔ֛ɽʱԸІ
ࡈ
ɛdϾ
ࡈ
ɛٙᒅ൯Ӕ֛ɽε݊ҞԨ੭ϞઋၫٙӔ֛fϤՍdҢ
ࡁ
͍ίԈᗇอጳٙΆ
ุऊ൬٫
Corporate Consumer
dɰఱ݊ଡ଼ᔌlzٙ
ࡈ
ɛdနήओ̈ᓣࠦd˼
ࡁ
ᒅɝථ၌ਕ͜˸༆Ӕਪᕚ
א
ҁϓʈЪf
ӊЗ൯˸ฤరٙ˙όᒅ൯
ה
ც
ࠅ
ٙਕd˼
ࡁ
ึ̘ᄲ
ݟ
e൙Пeᒅ൯ʿԴ͜༈
ධਕf߰Ыٙਕซ
ࠅ
Ց൯ٙ
ڡ
ຕdఱู̀ή࢝ତ௷̈Չ˼ᘩ
٫ن
ٙପۜ
ᄆ
࠽
f
್Ͼd܄˒කԴ͜ਕԨʔ˾
ڌ
ࡈ
ᒅ൯ಂٙഐҼdԫྼɪdՑϤʑ̥ԐՑ
ɓ̒Ͼʊfᒔঐᜫ܄˒၍ଣᒅɝٙਕd߰ঐတ༺ϓdʑϞዚึਗ਼һ৷චٙਕ
Զഗ܄˒Ը৷Չတจ
ܓ
dΎᔟ͟வԬᚥ܄પᑥՉ˼ᆑί܄˒f௰
ܝ
dપᑥٙᅰඎ
ၾԴ͜٫߰݊εd̹ఙᄿ
ع
મ͜Ыٙ༆Ӕ˙ࣩd֣ࣛఱঐҖϓɓٰೌ
ج
Ҥ
ל
ٙቖਯ
ɢඎf
ᗫᒟࣛዚ
Ы̙˸Ӕഄࣛዚٙԉ
ܓ
ԸᏨൖᒅ൯ಂdίྡ
3.5
ʕdίฤరၾ೯ତ
ච
ݬ
ึࠦᑗɨᒅ൯ٙӔഄࣛዚiίᒅ൯ච
ݬ
ࣛd
ۆ
݊ϓʹ
א
ʔϓʹٙӔഄ
ࣛዚiί၍ଣၾʺॴච
ݬ
d
ۆ
݊ቇ͜
א
ʔቇٙ͜Ӕഄࣛዚi௰
ܝ
Ցəપ
ྡ ൯ٙࣚ ቖਯஷ༩
˸*5ᅀਠٙᝈᓃ
Ꮸൖᒅ൯
ݴ
*5൯
ྼყᒅ൯
ݴ
࿀ᙂ
Ͻᅇ
Ӕ֛
ᒅ൯