218
Շ֦̹ఙථ၌ਕᐑྤतЍၾ࢝ૐ
219
Chapter 6
ᎇഹࣛගစආdତʦٙΆุ
א
ଡ଼ᔌʊකႩٝՑ
މ
əኬɝථ၌ਕdც
ࠅ
ࠠอ
ண
ࠇ
ุਕ
ݴ
dԨ˲࿁༟ৃҦஔ၍ଣঐɢeӻ୕Υʿ༟ৃਿᓾண݄ٙdேც
ࠅ
ॶɝኬɝϓ͉ٙϽඎdԨ˲ɽεᅰΆุ
א
ଡ଼ᔌேЭПə၍ଣε
ࡈ
ථ၌ਕԶᏐਠٙል
ᕏ
ܓ
f
މ
əᄿ
ع
ήኬɝථ၌ਕd੬࣬ኽʔΝุٙਕ
ݴ
dீཀʔΝٙԶᏐਠίΆุ
א
ଡ଼ᔌlzኬɝථ၌ਕfШ݊ථ၌ਕٙБุᅺ֠͊ϞᆽᇍdϤᄣ̋əε၇ථ
၌
̨̻ίʝ๖ஷɪٙልᕏfΪϤdኬɝථ၌ਕٙΆุ
א
ଡ଼ᔌකમ̮̍͜
א
݊
Ԯථ၌ਕ˙όࠥЭኬɝϓ͉f
ίཀ̘dථ၌༶ၑτΌ݊௰աࠠൖٙᙄᕚdШ࣬ኽτ
ܔڨ
ุᑌΥึ
ࠇ
ࢪԫਕ
ה
KPMG
ٙሜ
೯ݟ
ତd౽ᅆৌପᛆձኬɝϓ͉աࠠൖٙ
ܓ
ක৷fϞᗫτΌٙ
ᙄᕚ̍ў
ܛج
္၍ᙄᕚeӻ୕̙͜ʿุਕܵᚃࠬᎈfՉ˼ν༟ࣘ፲̰ʿᒯӷ
ރ
ဍ
ࠬᎈe౽ৌᛆഃdɰ݊Όଢ
CEO
ࡁ
ᗫʲٙࠠᓃf
ίΆุ༟ৃ
ܠڗ
ϽνОΪᏐΆุҞᜊቋʘცӋdϾԶீཀ
ܔ
ໄථ၌༶ၑਕ
̨̻˸ୌΥΆุ
א
ଡ଼ᔌცӋٙ
IT
ਕ˙όࣛd࿁༟ৃਕԴ͜٫
܄א
˒ϾԊd
ਕ
ࠅ
ୌΥΆุ
א
ଡ଼ᔌცӋٙϽඎԱᔚʔᜊd༟ৃ
ط
ଣၾ༟ৃਕ၍ଣ
ITSM
ٙ
ࠠ
ࠅ
ʔึΪ
މ
༟ৃఊЗԶਕٙ˙όʔΝϾϞ
ה
ҷᜊd
ה
˸ኬɝ༟ৃ
ط
ଣe༟ৃ
ਕ၍ଣٙ
ݖ
༆א
Ӕ˙ࣩd˸˕౪ථ၌༶ၑ၍ଣʘЪุdʥ
މ
ᆽ
ڭ
ථ၌༶ၑኬɝ
ܝ
ʘ༶Бࣨːၾϓ̌
९ࠅ
f
މ
əΪᏐථ၌ᐑྤ
੭ה
Ըٙܿd
ܔ
ᙄΆุ
א
ଡ଼ᔌᏐ
ء
จɨ
ࠑ
ٙᜊʷձܿd
ܔ
ͭһϞࣖٙ
ط
ଣᅼόf
1.
Ӕഄ٫ၾӔഄ̙ᛆٙᜊቋjΆุ
א
ଡ଼ᔌٙ
IT
ӔഄዚՓྼყɪఱ݊
༆ࠅ
Ӕ
Շ
ࡈ
ਪᕚjც
ࠅ
Փ֛ࡳԬӔഄkeᏐ͟ምԸਂӔഄkӔഄᛆᓥ᙮ձ
பֻֻԱ፠ʔΝٙлूᗫ
٫ڷ
dӔ֛ε၇ᗳۨٙӔഄ˴dุܼ̍ਕ
˴ኬۨe
IT
˴ኬۨeʱᛆӔഄۨeණӔഄۨe
IT
ุਕՓፅۨഃfၾෂ୕
ٙʱόձҁΌɽණʕٙ
IT
ӔഄᅼόʔΝdίථ၌༶ၑᅼόɨdவԬӔഄ
ᛆც
ࠅ
࣬ኽุਕतe༟ৃᏐ͜e༟ৃ༟๕ʘცӋdίථ၌༶ၑ
ݖ
ɨආБ
ʱᕎfШ݊dνОʱᕎdᜫΆุٙථ၌༶ၑ
ݖ
ၾ
IT
ӔഄዚՓʸৣd݊
ͦ
ۃ
ΆุΣථ၌ᐑྤቋ̀Ͻᅇٙࠠᓃf
2.
Σථ၌ᐑྤቋٙϓ͉Ͻඎjᒱ್ථ၌༶ၑٙɓ
ࡈ
ᗫᒟ
९ࠅ
݊Չdঐ
л͜ථ၌༶ၑࠥЭϓ͉dШ݊ΆุΣථ၌ᐑྤቋ̙ঐจፗഹಂϓ͉ٙ
ᄣ̋d
ޟ
ЇɓԬϓ͉ί
ڋ
ಂᗭ˸ཫࣘdˈՉ݊ᒯϓ͉dԷνಁ౬ତϞӻ୕
Ցʮ͜ථٜٙટϓ͉ձගટϓ͉fᏐၝΥϽᅇุਕᏐ͜ცӋၾථ၌ਕٙઽ
ઠձᗫᑌd൙П݊щ
ה
Ϟӻ୕ேቇΥථ၌༶ၑdԨϽᅇՉϓ͉ࣖूdձ
ථ၌༶ၑίӻ୕Υ˙ࠦٙᒯϓ͉fͦ
ۃ
ίථ၌༶ၑ
ݖ
ɨdҪʔΝථ၌
ਕਠٙழΥৎԸʥ್Ϟᗭ
ܓ
fவԬቋϓ͉͊̀ึࠥЭΆุථ၌༶ၑ
ٙᏐ͜ᄆ
࠽
dШ݊ึᅂᚤՑථ၌ਕٙʕ
ڗ
ಂٙᐼϓ͉ࣖूfΪϤdΆ
ุл͜ථ၌༶ၑࠥЭϓ͉d̀һεήᗫ
ء
༟ࣘeᏐ͜ӻ୕ձӻ୕Υٙථ
၌
ʷᙄᕚf
3.
ථ၌༶ၑ
ݖ
ٙਪᕚjΆุ
א
ଡ଼ᔌ
ࠅ
ᆽ
ڭ
ໝྼථ၌༶ၑᏐ͜d̀܄˒ձ
Դ͜٫ცӋ̈೯dϾʔසස݊ண௪ձ༟๕̈೯dආБථ၌༶ၑ
ݖ
ٙ
ܔ
ணf
ۃ
dΆุ
א
ଡ଼ᔌٙ
ࡈ
ʷცӋ̥ึ൳Ը൳੶डdШ݊d࿁ϾԊdථ
၌
ਕਠٙਕࢨମʷঐɢ༰ࢮd
ࡈ
ʷ܄Ⴁतʔᜑf
ה
˸dνО̻ፅ
Άุ
/
ଡ଼ᔌٙ
ࡈ
ʷᏐ͜ၾ༟๕
/
̨̻ٙණʕʷცӋd༆Ӕථ၌༶ၑٙ
IT
༟
๕
л͜ଟձྼତӻ୕e༟ࣘձᏐٙ͜Υdྼତɪɨದପุᗡ̮ٙΝΥ
Ъdਜʱʮ͜ථၾӷϞථٙᗙ
ޢ
ഃഃdɪ
ࠑ
lz࢙݊Άุ
א
ଡ଼ᔌΣථ၌ᐑྤቋ
ࣛdც
ࠅ
ථ၌༶ၑ
ݖ
ɪႩॆ
ܠ
ϽٙࠦΣf
4.
၍
ଣ
ݴ
ٙᜊʷjථ၌༶ၑٙᏐ͜d್̀࿁ෂ୕
IT
၍
ଣᅼό੭ԸላᏘdᅂ
ᚤ
ܓ
ึᎇථ၌༶ၑٙᏐ͜ଉ
ܓ
ʔΝϾϞମdᅂᚤᇍఖʔ҅ࠢ
IT
ژ
͉
Ԓdᅂᚤlz࢙ܼ̍ଡ଼ᔌeᔖЗeᔖபe
ݴ
eዚՓeҦஔഃfԷνࡡ͉̙˸
ІԒછ̙ٙ͜ഃॴdܼ̍ਕɪᇞࣛගeΫᏐࣛගe݂ღ༆Ӕࣛගഃd
ίථ၌ਕʕ
ۆ
ᆽႩ͟ਕ˥ᙄՑ
ܣ
ᅵٙ
ڭ
ᗇfΪϤdίΣථ၌ᐑ
ྤቋࣛdΆุ
א
ଡ଼ᔌ
ژ
ᏐၝΥ൙Пථ၌༶ၑᏐ͜࿁
၍ژ
ଣ
ݴ
ٙ
