222
K
Kennzahlen ................................. 37, 72, 183, 219
Key Performance Indicators.............................. 52
Kostenplanung.......................................... 12, 171
KPI219
L
LDAP ................................................... 97, 98, 100
Leistungsstörungen................................. 115, 116
Lizenzen .................12, 43, 78, 107, 148, 154, 202
M
Mangelhaftigkeit............................................. 116
Measured service ............................................. 56
Meldepflichten ............................................... 107
Migration .. 29, 38, 41, 42, 93, 110, 112, 117, 121,
122, 123, 156, 176, 177, 178, 179, 180, 191,
210, 236
N
Network Service Provider ....................... 142, 143
NIST................................................. 32, 55, 56, 58
O
Offboarding ...................................................... 34
Onboarding....................................................... 34
On‐demand self‐service.................................... 56
Open Source ................................................... 240
Operational Expenditures............................... 145
Operational Framework.................................. 220
OPEX ....................................................... 145, 220
Orchestrierung.................................................. 79
Outsourcing
7, 42, 57, 73, 93, 114, 120, 129, 143,
167, 186, 187, 193, 234, 235, 236, 249, 257
P
PaaS ........................................................ 220, 243
Platform as a Service 33, 60, 67, 68, 79, 108, 215,
220
Pönale............................................................. 115
Power Utilization Efficiency Faktor......... 157, 159
Private Cloud .... 33, 35, 49, 60, 61, 62, 63, 74, 77,
83, 138, 144, 206, 207, 215, 217, 220, 251
Provisionierung......................................... 79, 210
Prozessanpassungen....................................... 174
Public Cloud 33, 34, 36, 49, 50, 58, 59, 60, 62, 63,
73, 80, 82, 86, 98, 100, 144, 206, 214, 215,
216, 220
R
Rapid elasticity.................................................. 56
Rechenzentrum....................... 104, 202, 203, 226
Rechtswahl.............................................. 104, 106
Regional Clouds ................................................ 64
Resource pooling .............................................. 56
Risikomanagement
.................. 89, 129, 172, 250
S
SaaS..................................106, 124, 203, 220, 236
Schiedsgerichte............................................... 118
Service Level Agreements.17, 52, 53, 66, 79, 113,
147, 183
Service Oriented Architecture .................. 31, 229
Single‐Sign‐On................65, 96, 99, 100, 101, 181
Skalierbarkeit .................................................. 218
Smartdevices .................................................... 31
Social Networks .................................... 82, 83, 84
Software as a Service ..33, 36, 57, 60, 67, 68, 108,
214, 215, 218, 220
Sourcecode ..................................................... 124
Steuerrecht ............................................. 128, 233
Storage Clouds.................................................. 68
T
TCO ............................................................. 45, 47
Territorialitätsprinzip ...................................... 105
Thin Clients ....................................... 74, 162, 202
Treibhausgas................................................... 157
U
Übertragungsprozess...................................... 121
Umsatzsteuerliche Konsequenzen.......... 125, 132
Umsatzsteuerrecht ......................................... 132
Unified Communication.................................... 69
V
Vendor Lock‐in.................................. 41, 111, 112
Vendor Lock‐ins .............................................. 112
Verfügbarkeit...110, 113, 114, 116, 124, 128, 218
Vertragsbeendigung ............................... 114, 120
Vertragsgestaltung
................................. 102, 112
Vertragsrecht...................... 38, 40, 233, 248, 249
Verzug..................................................... 115, 116
W
Wertschöpfungskette ............................. 141, 145
